BJ the exile
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Age: 53
Location: South East
Model: Mazda 3
Model Year: 2008
Trim Model: MPS
Colour: True Red (A4A) Metallic
Generation: 1st Generation(2003-2009)
Posts: 2996
Defender of the Red
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« on: June 27, 2008, 09:12:45 pm » |
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Anyone had any dealings with the fitters at dealerships; if so how impressed ?
Just booked MPS in for 3000 mile service, girl asked me where I bought it ( your place !! ) asked me the chassis number twice and insisted that it was the first year service ( after 65 days ! ). Just hoping the fitters are a little more with it !!
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"I am patient with stupidity but not with those who are proud of it."
Edith Sitwell
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Stuno1
FTO Stu
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« Reply #1 on: June 27, 2008, 09:18:26 pm » |
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I have been to the dealership in collindale and really pleased wih them, helps that there is a cafe in the dealership!!!
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a15cro
Senior Member
Super Ultimate Class
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Age: 40
Location: Houghton le Spring
Model: Mazda 3
Model Year: 2007
Trim Model: MPS
Colour: True Red (A4A) Metallic
Generation: 1st Generation(2003-2009)
Posts: 3316
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« Reply #2 on: June 28, 2008, 09:06:03 pm » |
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Well, funny you should say that. I called my dealer to see when my next service is due.
The Service girl said first of all the intervals were 12k miles, I said 9k which was right.
Now I know it was serviced before I picked it up (with 7k on the clock) now I have 15 1/2k and been told my next service is 18k!
Now I am not the best at maths but that is not quite right?
Well I keep my levels topped up so it will stand till 18k.
What I am concerned about is tis digital service record. I will be requesting a printout on my next visit.
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07 True Red MPS - Aero Spoiler - Cobb SRI - Turbosmart BOV - Parrot MK6100 Bluetooth Kit
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Stuno1
FTO Stu
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Model: Mazda RX-8
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Not a mazda but at least its jap!
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« Reply #3 on: June 28, 2008, 09:22:26 pm » |
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I always talk to a lad who is very knowledgable, Neel uses the same lad so am sure can vouch for him.
Bare in mind dealers hire anyone to look after the desks so you are very dependent on them getting the right training which lets face it, practically never happens!
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BJ the exile
Ultimate Class
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Gender:
Age: 53
Location: South East
Model: Mazda 3
Model Year: 2008
Trim Model: MPS
Colour: True Red (A4A) Metallic
Generation: 1st Generation(2003-2009)
Posts: 2996
Defender of the Red
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« Reply #4 on: June 28, 2008, 09:31:54 pm » |
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Well, funny you should say that. I called my dealer to see when my next service is due.
The Service girl said first of all the intervals were 12k miles, I said 9k which was right.
Now I know it was serviced before I picked it up (with 7k on the clock) now I have 15 1/2k and been told my next service is 18k!
Now I am not the best at maths but that is not quite right?
Well I keep my levels topped up so it will stand till 18k.
What I am concerned about is tis digital service record. I will be requesting a printout on my next visit.
She may be correct; 1st @ 3000 then 9000 after that = 12000 as far as I can make out. I asked what lea-way there might be " none, 3000 or warranty out"" all others I have dealt with usually give a couple hundred miles or so ? |
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"I am patient with stupidity but not with those who are proud of it."
Edith Sitwell
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a15cro
Senior Member
Super Ultimate Class
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Gender:
Age: 40
Location: Houghton le Spring
Model: Mazda 3
Model Year: 2007
Trim Model: MPS
Colour: True Red (A4A) Metallic
Generation: 1st Generation(2003-2009)
Posts: 3316
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« Reply #5 on: June 28, 2008, 10:07:11 pm » |
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I think I might be being a little unfair. After all, I really ;like this dealer thats why I bought two cars off them and had a third serviced.
Just thought it was funny that they did not seem to know the last time it was serviced.
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07 True Red MPS - Aero Spoiler - Cobb SRI - Turbosmart BOV - Parrot MK6100 Bluetooth Kit
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mothy
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« Reply #6 on: June 30, 2008, 10:14:13 am » |
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What I am concerned about is tis digital service record. I will be requesting a printout on my next visit.
Do you not get it after every service?? My dealer prints of a copy for me to keep which lists all the previous visits as well. And even if i forget to pick it up, they stick it in the post to me so i have got the copy. |
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07 MPS, Cosmic Blue, Aero Pack
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Stuno1
FTO Stu
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Model: Mazda RX-8
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Not a mazda but at least its jap!
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« Reply #7 on: June 30, 2008, 10:43:05 am » |
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You can request a copy if you want one but it is all stored on the computers so personally i dont bother...Dont see the need.
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Mitsubishi FTO GPX, Loads of mods.
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smoove666
TS2 Class
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Model: Mazda 3
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« Reply #8 on: June 30, 2008, 10:44:22 am » |
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She may be correct; 1st @ 3000 then 9000 after that = 12000 as far as I can make out.
I asked what lea-way there might be " none, 3000 or warranty out"" all others I have dealt with usually give a couple hundred miles or so ?
Err no - it doesn't work like that. The 3000 mile service is not the "1st" service - that comes at 9000 miles, then every 9000 miles after that. So essentially 9k, 18k, 27k etc.... Your dealer is a being a tad pedantic regarding the leeway issue - mine was closer to 4k when I had it done - dealer said it was fine. Having said that - when I bought the car the sales droid informed me that the first service was due at 12500 miles - just like any other Mazda, and there was absolutely no mention of the 3k service. Luckily I managed to find things out for myself  |
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Black Mica MPS Aero Kit - GLF :-) March '07
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BJ the exile
Ultimate Class
Offline
Gender:
Age: 53
Location: South East
Model: Mazda 3
Model Year: 2008
Trim Model: MPS
Colour: True Red (A4A) Metallic
Generation: 1st Generation(2003-2009)
Posts: 2996
Defender of the Red
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« Reply #9 on: June 30, 2008, 12:56:30 pm » |
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She may be correct; 1st @ 3000 then 9000 after that = 12000 as far as I can make out.
I asked what lea-way there might be " none, 3000 or warranty out"" all others I have dealt with usually give a couple hundred miles or so ?
Err no - it doesn't work like that. The 3000 mile service is not the "1st" service - that comes at 9000 miles, then every 9000 miles after that. So essentially 9k, 18k, 27k etc.... Your dealer is a being a tad pedantic regarding the leeway issue - mine was closer to 4k when I had it done - dealer said it was fine. Having said that - when I bought the car the sales droid informed me that the first service was due at 12500 miles - just like any other Mazda, and there was absolutely no mention of the 3k service. Luckily I managed to find things out for myself Does seem a bit strange; however I don't trust the b.....rs. Booked in this week at 3k  Annoys me that they give out verbal info that can be denied when needed !  |
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"I am patient with stupidity but not with those who are proud of it."
Edith Sitwell
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L30N_WH
TS Class
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Location: Canterbury, Kent
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Model Year: 2008
Trim Model: MPS
Colour: Sunlight Silver
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« Reply #10 on: October 10, 2009, 08:32:59 pm » |
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all depends who the dealers hire, and how much of a damn they give. The techs should be good, as the go through alot of training, and have to attend alot of courses, but yes, quite often the desk staff either don't know or jus dont care, tends to be luck of the draw, depending what dealer you get and what member of staff you speak to
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Ben_MPS
Ultimate Class
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Location: west midlands - Am Yow Ulroit?!? :)
Model: Mazda 3
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Posts: 2601
Aero + Cobb SRI, Graphite RX8 rims - Now sold. : (
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« Reply #11 on: October 10, 2009, 09:27:23 pm » |
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Wow!!! ... and the award for oldest thread revival goes to...  |
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L30N_WH
TS Class
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Location: Canterbury, Kent
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Model Year: 2008
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Colour: Sunlight Silver
Posts: 35
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« Reply #12 on: October 10, 2009, 09:49:18 pm » |
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Wow!!! ... and the award for oldest thread revival goes to... ha ha, sorry mate, aint logged on in a while :-( LOL |
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Ben_MPS
Ultimate Class
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Gender:
Age: 29
Location: west midlands - Am Yow Ulroit?!? :)
Model: Mazda 3
Model Year: 2008
Trim Model: MPS
Colour: Black Mica (16W) Metallic
Generation: 1st Generation(2003-2009)
Posts: 2601
Aero + Cobb SRI, Graphite RX8 rims - Now sold. : (
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« Reply #13 on: October 10, 2009, 09:53:05 pm » |
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Wow!!! ... and the award for oldest thread revival goes to... ha ha, sorry mate, aint logged on in a while :-( LOL I admire your commitment to catch up! This one must have been well down the list!  |
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