Author Topic: Mazda 3 specialist for service London (- east london preferably)  (Read 6543 times)

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Offline grumpy

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Hello all

new to this forum. I have a mazda 3 diesel 1.6 S. I need to get it serviced. its a 6 year service that due. i dont do beyond 4K miles a year. its done 59K miles till now and i am thinking of just getting a full service. last service was 50k service and was done at mazda dealiership for cost of £400!!.

Any recommendations from you experts out there on a mazda specialist in london, especially in east london? I dont want to go to a mazda dealership. as much as i love my car, its 6 years old and is in brilliant shape and is very sparingly used. I want to locate a good local mazda specialist who can help me maintain my car for less than dealership!

Thanks in advance
Body:Hatchback
Colour:Silver Grey  Metallic
Engine:1.6L
Fuel:Diesel
Model:Mazda 3
Transmission:Manual
Year:2006

Offline The Bun-yip

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Re: Mazda 3 specialist for service London (- east london preferably)
« Reply #1 on: July 02, 2012, 10:38:11 AM »
Hi Grumpy,

Welcome to the Forum.

Your search for a non dealer Mazda specialist may be a long one. With Mazda having but a small proportion of total UK car sales there are not many such garages about. They do exist. I have seen the odd newspaper advertisement for them. I presume you have not spotted such an advertisement in your part of the world. Unless someone turns up soon you may be disappointed with that initial idea.

However, in my opinion, all is not lost. Whilst not wishing to get into a debate as to why Dealers servicing charges are so high I can assure you that there are plenty of good independent garages out there who will do a good job and charge a whole lot less than a Dealer. The challenge is to find one of the good independents and avoid the less than competent/honest rip-off merchants.

Word of mouth from other 'satisfied customers' is probably the most reliable way of finding a good independent garage. Failing that you could use this web site to check out the local providers of 'garage services'. http://www.checkatrade.com/Consumer/ That should enable you to track down somebody who is 'small but good'.

However the very small garages and mobile technicians may (note may) not be able to update the Mazda Digital Service Record... should you have one for your car and wish to keep it updated.

If that is the case you may find that you need to use someone who has signed up to the Mazda DSR scheme. Large or small I would suggest that you ask then about updating the DSR before you commit to the work. (I nearly got caught once and recall a lucky escape when I found myself having to walk away from a great independent who had serviced my previous car.)

There are also a number of schemes which act as brokers for independent garages and provide some reassurance of quality control.  Take a look at these...
http://www.boschcarservicebooking.co.uk/
http://www.servicingstop.co.uk/
http://www.blackcircles.com/servicing

There is also this site which I used to cross check the reputation of my chosen Blackcircles garage. http://www.goodgaragescheme.co.uk/home

I have used Servicingstop but now use the Blackcircles service. Happy with both. Incidentally when using independents in addition to asking about the Mazda DSR you need to check what they will cover during a service and compare it to the Mazda Service Schedule to see what may be missing and decide if you want the independent to do the extra work or that you will do it yourself.

Blackcircles could not tell me anything me about the Mazda DSR. I had to ask the garage myself. The garage I use is also a Bosch garage. I also got a better price through Blackcircles than they gave me when I phoned the garage direct for a quote. I suspect that the 'Broker service' gets something like a 'fleet discount'.

As a matter of routine I always supply my own oil so I can be confident that the correct ACEA C1 specification oil is used in my diesel. Blackcircles reduce the standard price accordingly.

As you can see the days of just hoping that an independent garage will be OK when we first use them are now behind us. Good luck with your search for a good local garage.

Offline 3mazdas

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Re: Mazda 3 specialist for service London (- east london preferably)
« Reply #2 on: February 13, 2013, 12:00:08 AM »
The Bun-yip. you are star. car is due to service and mot.i looked in your post. now i know where to take it.thanks again for useful information's.

Offline Willpower

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Re: Mazda 3 specialist for service London (- east london preferably)
« Reply #3 on: February 13, 2013, 12:39:41 AM »
A second thumbs up for a Bosch franchise. After my car reached 8 years old I separated from my dealership. They had never done me wrong, but like everyone I was conscious of the high costs for servicing. I found my local garage was also a Bosch agent and have taken my car there ever since. Top quality service both engineering and customer. I can't say about DSR because my car has never had one, but they always carry out the specified Mazda servicing with genuine Mazda parts and the invoice is almost always half the price.   
Look at life through the windscreen, not the rearview mirror.
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Offline 3mazdas

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Re: Mazda 3 specialist for service London (- east london preferably)
« Reply #4 on: February 17, 2013, 12:43:23 AM »
hi.thanks for advise about boschcarservice.i have got 1.6d with dpf.do you think i supply my own oil or trust them?thanks

Offline The Bun-yip

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Re: Mazda 3 specialist for service London (- east london preferably)
« Reply #5 on: February 17, 2013, 08:39:57 AM »
The easiest way to ensure you get the correct ACEA C1 oil for your 1.6D +DPF would be to ask the garage what oil they use before booking the service. See what they have to say. I have always assumed that it would be unlikely that such an oil would be stocked by anything but a large specialist garage and that they would have to get some in. Unless we ask we can not be sure.

I always book with Blackcircles by phone and tell them that I will be supplying my own oil. They then reduce the cost of the service to allow for that.

I then turn up with some Millers Oils XF Longlife C1 5w-30 -5 Litres purchased from the Forum Sponsor Opie Oils.

That is more of a hassle for me but leaves me confident that no mistakes should be made. It probably costs me a few pounds more.

As someone once said. "You pays your money and you makes your own choice."

Offline 3mazdas

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Re: Mazda 3 specialist for service London (- east london preferably)
« Reply #6 on: February 17, 2013, 09:55:15 AM »
thanks The Bun-yip.we have both blackcircles and bosch in coventry.i think i i do what you do for been safe.

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Re: Mazda 3 specialist for service London (- east london preferably)
« Reply #6 on: February 17, 2013, 09:55:15 AM »