Author Topic: SatNav woes  (Read 5896 times)

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Offline peroni

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Re: SatNav woes
« Reply #15 on: November 23, 2016, 01:34:48 PM »
@peroni definitely not a smooth and certain fix. I pootle along as is, no problems with bluetooth and that's more relevant for me. Would be good to be able to connect via wifi for updates and live traffic but not a killer. Still as I was...

So on the assumption you're not using the connected services stuff to get live travel that way, are you receiving the TMC traffic updates listing of roadworks etc on the satnav ? I don't mean the radio TA, I mean the actual written list of troublespots withing the satnav section ?

Offline yarb

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Re: SatNav woes
« Reply #16 on: November 23, 2016, 03:33:27 PM »
@peroni definitely not a smooth and certain fix. I pootle along as is, no problems with bluetooth and that's more relevant for me. Would be good to be able to connect via wifi for updates and live traffic but not a killer. Still as I was...

So on the assumption you're not using the connected services stuff to get live travel that way, are you receiving the TMC traffic updates listing of roadworks etc on the satnav ? I don't mean the radio TA, I mean the actual written list of troublespots withing the satnav section ?

From what I understand you need to purchase the traffic updates through the toolbox used for updating the maps once your free trial has finished. When you have these whether free or purchased you have to make you phone a Wi-Fi hot spot and connect to it via Wi-Fi which is what I done with the free trial.  when I first got the car new in 2014 the satnav showed traffic problems free until I had the first service and an upgrade to the software, remember a posting on here about Mazda not paying for the licence.
Made it to retirement  :)

Offline peroni

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Re: SatNav woes
« Reply #17 on: November 24, 2016, 11:10:56 AM »
@peroni definitely not a smooth and certain fix. I pootle along as is, no problems with bluetooth and that's more relevant for me. Would be good to be able to connect via wifi for updates and live traffic but not a killer. Still as I was...

So on the assumption you're not using the connected services stuff to get live travel that way, are you receiving the TMC traffic updates listing of roadworks etc on the satnav ? I don't mean the radio TA, I mean the actual written list of troublespots withing the satnav section ?

From what I understand you need to purchase the traffic updates through the toolbox used for updating the maps once your free trial has finished. When you have these whether free or purchased you have to make you phone a Wi-Fi hot spot and connect to it via Wi-Fi which is what I done with the free trial.  when I first got the car new in 2014 the satnav showed traffic problems free until I had the first service and an upgrade to the software, remember a posting on here about Mazda not paying for the licence.

I was sure that I was getting traffic events prior to utilizing the free connectivity period. During that trial, using wifi, enhanced the number of events listed. But I guess you are saying, the only way to get traffic events, is via the connectivity option and requires a subscription by me to mazda ?

Offline yarb

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Re: SatNav woes
« Reply #18 on: November 24, 2016, 11:38:05 AM »
@peroni definitely not a smooth and certain fix. I pootle along as is, no problems with bluetooth and that's more relevant for me. Would be good to be able to connect via wifi for updates and live traffic but not a killer. Still as I was...

So on the assumption you're not using the connected services stuff to get live travel that way, are you receiving the TMC traffic updates listing of roadworks etc on the satnav ? I don't mean the radio TA, I mean the actual written list of troublespots withing the satnav section ?

From what I understand you need to purchase the traffic updates through the toolbox used for updating the maps once your free trial has finished. When you have these whether free or purchased you have to make you phone a Wi-Fi hot spot and connect to it via Wi-Fi which is what I done with the free trial.  when I first got the car new in 2014 the satnav showed traffic problems free until I had the first service and an upgrade to the software, remember a posting on here about Mazda not paying for the licence.

I was sure that I was getting traffic events prior to utilizing the free connectivity period. During that trial, using wifi, enhanced the number of events listed. But I guess you are saying, the only way to get traffic events, is via the connectivity option and requires a subscription by me to mazda ?

Yep that's the way I understand it, on the pre updated MZD-Connect software it only showed traffic from what I remember but the free trial also included weather and fuel prices, Mazda wants your cash, not sure how much it is you need to look in the Mazda toolbox on your pc but I think its about £80 for 3 years
Made it to retirement  :)

Offline 9swampy

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Re: SatNav woes
« Reply #19 on: November 29, 2016, 11:02:46 PM »
As yarb's already been saying I get no updates without being able to work the wifi hotspot so Mazda gets no more money from me (for this bit anyhow). Not that bothered... still got my eye on an RF O0 but that's a pipe dream  :-\

Offline Badger161

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Re: SatNav woes
« Reply #20 on: December 29, 2016, 09:09:51 PM »
Finding problems with my new car Satnav and certainly not at all satisfactory at present.

I cannot search for an address using a postcode. Anyone had similar problems or can suggest an answer please.

Mazda seem to be falling down and in this day and age of technolegy it's a very poor show.
Malcolm
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Offline Willpower

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Re: SatNav woes
« Reply #21 on: December 30, 2016, 08:18:32 PM »
SATNAV UPDATE

Not happy that I could not search address with post code. Mazda just sent this update

https://mazda-eu.naviextras.com/shop/portal?live.ui.locale.code=en

Malcolm

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Offline RichardC

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Re: SatNav woes
« Reply #22 on: December 31, 2016, 06:27:35 PM »
I have found a trick that works but I don't know why. Enter the postcode and then click on 'Select Town Centre and off you go.
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Offline Dabbs

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Sat Nav update
« Reply #23 on: January 07, 2017, 07:20:45 PM »
I have a Mazda 3 2015 model SE-L Nav and have had problems updating the sat nav SD card.  I downloaded Mazda Toolkit onto both my laptop and my desktop.  Neither PC would recognise the SD card.  I went to my dealer who tried the SD card in ALL the dealers computers, but with no joy.  Eventually the technician tried it on his Apple Mac at home and it worked!  Has anyone else had this problem and more importantly, what are Mazda doing about it?

Offline Willpower

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Re: SatNav woes
« Reply #24 on: January 07, 2017, 08:24:07 PM »
I have a Mazda 3 2015 model SE-L Nav and have had problems updating the sat nav SD card.  I downloaded Mazda Toolkit onto both my laptop and my desktop.  Neither PC would recognise the SD card.  I went to my dealer who tried the SD card in ALL the dealers computers, but with no joy.  Eventually the technician tried it on his Apple Mac at home and it worked!  Has anyone else had this problem and more importantly, what are Mazda doing about it?

There are many, many posting relating to your problems. I have moved your posting here to a more appropriate area and suggest that you take some time looking through the relevant postings in this dedicated area for Sat Nav problems. There may well be some answers to your problems.
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Offline finallycruising

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Re: SatNav woes
« Reply #25 on: January 23, 2017, 02:11:52 PM »
Having replaced my 2011 Sport Nav with a 2016 Sport Nav, I was hoping all the Sat Nav problems would be solved. However, it seems not. While the 2011 Sat Nav was an order of magnitude worse - in particular, it would get 'lost' when driving down new roads not on the old maps and would subsequently need to be manually set to its actual location - the new Sat Nav won't let me enter the second part of my home postcode (I need to enter a 6 and it isn't presented as a valid option, it is defaulting to 4) and, if I enter my road name, it only allows the odd numbered houses in the road to be set! I have done the latest update.

I've had a separate Garmin Satnav for some years and they have a web feedback page to report errors. Willpower, in another thread, says the Mazda system is possibly Navteq. I've had a quick look at their site and can't see a way of providing such feedback to them.

Offline finallycruising

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Re: SatNav woes
« Reply #26 on: July 16, 2017, 06:58:08 PM »
Following up on my own post here.

The posting about it being essential to enter the space in the postcode saved an awful lot of frustration. I can't think why this is necessary as no other system I've used has required this and there's nothing on-screen to guide you. Sorry I can't relocate the original posting at the moment to give the original poster credit.

This didn't solve the issue regarding only odd house numbers being valid in my street. The General FAQ on the the Mazda Sat Nav updates site says the maps are based upon HERE maps. These appear to be open source publicly editable maps and the Mazda site provides a link to edit data on the site at http://mapcreator.here.com/

I've provided updates for my area by numbering the houses in my road and the surrounding roads. It'll be interesting to see if I can find my house once the next Mazda update is available. I read somewhere that these were due every 6 months but the most recent on offer appears to be December 2016.
« Last Edit: July 16, 2017, 07:00:30 PM by finallycruising »

Offline moozmooz

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Re: SatNav woes
« Reply #27 on: August 11, 2017, 12:38:03 AM »
I've never had a Sat Nav before and if it hadn't happened to be on the car, I still wouldn't. The low frequency of updates and the inaccuracy doesn't impress. I was having a play yesterday while parked outside the local Health Centre and around 100m away from the local cop shop. Neither the Health Centre, the dental practice next door nor the cop shop showed on the Help (?) screen, though a dental practice around 500m away did. I was surprised that there were no hospitals listed even though they were well within the range of other useless entries under Help.

Under Dealers, I saw what looked like an unlikely entry second on the list. Checking it out, it turned out to be a very second hand car yard owned by the Polish (I think) gent named as the dealer.

Looking around my local area, there seem to be a lot of entries that are wrong - eg I doubt if there's a dairy in a terraced house.
I had a look around the centre of town on HERE maps and it looks like somebody may have gone daft throwing things at the map. Some are just wrong and most, including the Fire Station, are in the wrong place. If this is what's used for updates, I'm not surprised it's a mess. 

Another huge minus is that unlike Google maps, there's no photo of me clearing the washer jets on my old 3!

As to the guidance from she who shall be obeyed, she needs to learn the correct terminology for instructions. I'm perfectly happy to be told to take the 1st, 2nd, 3rd or whatever exit at a roundabout. I'm not so happy about being told to "go right", "go through", or "go straight over". Ambiguous and dangerous for all the literalist out there.

I'd be interested to know if the download speed of updates is broadband or server speed limited. My real download speed is around 10Mbps and today's effort took about 2 hours. The installation process around 20 minutes.

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Re: SatNav woes
« Reply #27 on: August 11, 2017, 12:38:03 AM »