Author Topic: Gracenote  (Read 2084 times)

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Offline Alfisto

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Gracenote
« on: December 30, 2017, 02:40:34 PM »
Hi
Has anyone updated their Gracenote Database and how did they do it?

Offline gknight9

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Re: Gracenote
« Reply #1 on: December 30, 2017, 08:03:48 PM »

Offline Alfisto

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Re: Gracenote
« Reply #2 on: December 31, 2017, 09:31:41 AM »
Hi Thanks for that.
What's the database I download from?
Ian Haigh

Offline gknight9

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Re: Gracenote
« Reply #3 on: January 01, 2018, 06:55:47 PM »
Sorry not sure I understand your question. Did you read this from the link I posted?

http://infotainment.mazdahandsfree.com/files/Mazda_GracenoteUpdateProcess_2015.pdf

Offline Alfisto

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Re: Gracenote
« Reply #4 on: January 02, 2018, 10:09:34 AM »
Hi
Thanks for the reply
I found the Dbase link and downloaded it
Ian

Offline Wishy14

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Re: Gracenote
« Reply #5 on: February 22, 2018, 12:00:15 PM »
I tried this but the database can't be found on the USB Pen even though I followed the instructions. Does it matter what Firmware is on, mine is still on ver 33.00.500?
^W^
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Offline Willpower

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Re: Gracenote
« Reply #6 on: February 22, 2018, 12:53:29 PM »
I tried this but the database can't be found on the USB Pen even though I followed the instructions. Does it matter what Firmware is on, mine is still on ver 33.00.500?

I may be proven wrong, but i think the car looks for a newer version than it already has. If the downloaded version is not different, then the car will respond that it cannot find anything. 
Look at life through the windscreen, not the rearview mirror.
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Offline Wishy14

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Re: Gracenote
« Reply #7 on: February 22, 2018, 02:51:40 PM »
Thanks Willpower I'll check version I've downloaded against the version already on and post back.
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Offline Wishy14

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Re: Gracenote
« Reply #8 on: February 22, 2018, 06:06:28 PM »
OK Willpower Gracenote version on car is 00.02.000, which seems like it will be an early version,  and file on USB doesn't have a version number but is October 2017 so pretty recent.  Could be just another glitch with the Infotainment system as I'm having many so far;

Wi-Fi won't connect to home Wi-Fi even though found once but can't find again.
Wi-Fi connected to mobile hot-spot once but won't find or connect again.
USB plays music sometimes but then doesn't recognise USB the next.  USB drive has to be removed plugged into PC formatted and re-connected.  No matter which USB drive is used and I've tried 3.

Pretty rubbish really but at least my phone has paired for Bluetooth.
^W^
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Offline gknight9

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Re: Gracenote
« Reply #9 on: February 24, 2018, 08:50:57 AM »
I believe 33.00.500 is very old (I'll check my version later). The old software was full of bugs including the wi-fi problems you describe. Are you using a main dealer, and have they not upgraded the software during a service?

Offline Wishy14

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Re: Gracenote
« Reply #10 on: February 24, 2018, 09:53:36 AM »
Yeah after reading threads both the firmware and the Gracenote database are probably the first versions on the system.
I did purchase the vehicle from a Mazda dealer but only had it a week. I'll certainly be dropping it back in to be updated when I get the chance.
Would have thought they would have done it in the Pd checks but they didn't even have the sat nav SD in until I asked them for it!
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Offline gknight9

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Re: Gracenote
« Reply #11 on: February 24, 2018, 10:53:28 AM »
I'd go back and be having words, sloppy, though in my limited Mazda experience not unusual. The dealer here felt the vehicle was just a commodity item and hence were not to bothered, they have now handed back the franchise.

Mine:
OS Version 59.00.502
Music (grace) 00.07.00

Offline Wishy14

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Re: Gracenote
« Reply #12 on: March 08, 2018, 12:00:54 PM »
Ok my Mazda dealer has said its not a simple case of the update being done and it's not part of a standard service. Anyone reckon they are fobbing me off, should I contact Mazda. Seems to me that if you buy a car for £12k it should have up to date software. Even if it was a used vehicle?
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Offline RichardC

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Re: Gracenote
« Reply #13 on: March 08, 2018, 01:38:14 PM »
Ok my Mazda dealer has said its not a simple case of the update being done and it's not part of a standard service. Anyone reckon they are fobbing me off, should I contact Mazda. Seems to me that if you buy a car for £12k it should have up to date software. Even if it was a used vehicle?

My Mazda dealer did it automatically as part of the service. I've since sold the car and now have a Peugeot and that dealership reckoned I was their first customer ever to ask for software updates!
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Offline Wishy14

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Re: Gracenote
« Reply #14 on: March 14, 2018, 03:44:45 PM »
Dealer has agreed to update free of charge and the version is now;
OS Version 59.00.502
Music (grace) 00.07.00

I'm yet to evaluate whether the glitches have now cleared up eg. WiFi connections. I already prefer the parking sensor mapping, why the car image was horizontal rather than direction of vehicle is beyond me!
^W^
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Re: Gracenote
« Reply #14 on: March 14, 2018, 03:44:45 PM »